Laura Ixpango is a Lead and Transformation Manager at HSBC GSC, where they currently drive the Operational Resilience initiative, aiming to enhance critical business services. Previously, Laura worked at Ericsson as a Project Manager, effectively improving project execution success rates through Agile methodologies. They also held roles at Walmart and Bank of America Merrill Lynch, where they managed substantial projects in planning, operations, and technology compliance. Laura earned an engineering degree in Computing from Instituto Politécnico Nacional between 2006 and 2010.
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