Laurie Sheldrick is the Head of Redress Projects for Commercial Banking, leading a team of approximately 20 Project Managers, Business Analysts, and SMEs in the analysis and delivery of redress issues. Previously, Laurie served as a Programme Manager at HSBC, successfully delivering critical Commercial Banking redress projects ahead of schedule and under budget, and managed a £350 million “Green SME Fund” launch. Laurie's earlier experience includes roles as Operations Manager at HBOS and Senior Operations Manager at Equitable Life, where they oversaw large teams and critical change programmes. Their career reflects a strong focus on regulatory compliance and operational excellence within the banking sector.
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