Lina Chan is currently the Head of MultiChannels Optimisation at HSBC Retail Banking and Wealth Management, where they oversee multichannel support and transformation. With over 20 years of experience in retail banking, including a notable three-year secondment in Vietnam, Lina has held various leadership roles, such as SVP in Direct Banking and Service and Sales Performance Management. They have developed and implemented strategic initiatives across sales, client management, and product offerings, receiving regional awards for outstanding program integration. Lina is pursuing a degree in Hons Management at the University of London, London School of Economics.
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