Lisa R. is a senior design leader with over 15 years of experience in crafting experience strategies and scaling design across the financial services, technology, and e-commerce sectors. Having previously held positions at notable companies such as Barclays and HSBC, Lisa currently leads the global Design Operations & Optimisation function at HSBC CIB, focusing on integrating design with technology and business for user-centered solutions. Their expertise includes mentoring multi-disciplinary teams, promoting design culture, and establishing standards for design excellence. Lisa holds a 1st Class (Hons.) BSc in Film Production Technology from Staffordshire University and is pursuing the WSET Level 2 Award in Wines.
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