Loretta Chan is currently the Customer Success Operations Lead at HSBC, where they are involved in enablement within the CTO department. Previously, they held various positions at HSBC, including Senior Business Analyst and Delivery Manager in Enterprise Infrastructure Risk & Compliance. Loretta has a Bachelor's degree in Computer Science from The University of Hong Kong and is pursuing a Master's degree in E-Commerce/Electronic Commerce at The Chinese University of Hong Kong, where they have made the Dean's List.
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