Louise Thomson

CSE & Front Office Change Manager

Louise Thomson has over 20 years of experience in the banking sector, currently serving as a CSE & Front Office Change Manager at HSBC since July 2007. In this role, Louise creates and owns the strategy for simplifying and implementing strategic changes across front office teams, focusing on optimizing key processes. Prior experience includes roles as Client Service Executive Team Lead and Account Executive, as well as a Management Trainee at HSBC Retail Banking and Wealth Management from 2000 to 2007. Louise holds a degree from The University of Manchester.

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London, United Kingdom

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