Louise Thomson has over 20 years of experience in the banking sector, currently serving as a CSE & Front Office Change Manager at HSBC since July 2007. In this role, Louise creates and owns the strategy for simplifying and implementing strategic changes across front office teams, focusing on optimizing key processes. Prior experience includes roles as Client Service Executive Team Lead and Account Executive, as well as a Management Trainee at HSBC Retail Banking and Wealth Management from 2000 to 2007. Louise holds a degree from The University of Manchester.
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HSBC
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HSBC is a British banking and financial services organization that offers a comprehensive range of services. HSBC serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Their network covers 63 countries and territories, and they use their unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for customers. HSBC is listed on the London, Hong Kong, New York, Paris and Bermuda stock exchanges.