Lucy Jordan is a Fraud Manager at HSBC, where they lead fraud education initiatives and support global fraud prevention projects. With 16 years of commercial banking experience at HSBC, Lucy has held various roles, including Risk Quality Assurance Manager and Business Banking Relationship Manager. They also served as a wellbeing champion and mental health advocate. Lucy's prior experience includes working as a Skin Spa Specialist at Clarins Group. They hold an NVQ Level 3 in Business Administration from Newcastle University and a BTEC National Diploma in Beauty Therapy Sciences from University College Birmingham.
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