Lukasz Otowski is currently the Head of IT Organization in the Central Eastern Europe (CEE) Region at Zurich Insurance Company Ltd, focusing on IT Security and Internal Audits. With over 17 years of experience in IT Business Operations, Service Delivery, and Business Relationship Management, Luke has a strong background in managing international IT projects and services. Previously, at Capgemini, they held various roles including IT Business Partner, Certified ITIL Expert Service Manager, and Team Leader, where they improved relationships between IT and business communities. Luke earned a Bachelor's degree from Jagiellonian University and is ITIL certified, reflecting their commitment to effective IT governance and service delivery.
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