Luzanne Chong is the Chief Commercial Officer at HSBC Life SG, bringing over 20 years of experience in banking and insurance with a strong focus on customer-led commercial strategies. Luzanne has held leadership roles driving growth and enhancing customer experiences in multiple organizations, including positions at FWD Insurance, DBS Bank, and Prudential Assurance. Luzanne is recognized for significant achievements in customer experience design and has obtained multiple industry awards for excellence. Luzanne graduated from Nanyang Technological University with a Bachelor's degree in Business Administration, specializing in Banking and Finance.
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