Maggie Poon is the Head of Fraud, Credit and Control Services at HSBC, where they oversee international wealth and premier banking. With 23 years of extensive experience in credit and consumer operations, they have managed three markets: Hong Kong, Singapore, and Malaysia. Previously, Maggie held leadership roles at institutions such as Hong Leong Bank Berhad, Citi, and DBS Bank, focusing on credit control and collections. They are currently pursuing a certification in Banking and Financial Support Services at Saïd Business School, University of Oxford.
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