Mariam Medhat possesses a robust background in customer service and banking operations, demonstrated through various roles at HSBC Bank Egypt and HSBC, starting as a Customer Service Representative in September 2018 and progressing to positions such as Cash Specialist, Senior Customer Service Agent, and Operations Officer. Responsibilities included handling account inquiries, processing transactions, approving vouchers, and ensuring the functionality of ATMs. Mariam holds a Bachelor of Business Administration with a specialization in Finance from Misr University for Science and Technology, complemented by a high school diploma from Notre Dame des Apôtres.
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