Mark Lees is a seasoned professional in Identity and Access Management at HSBC Global Banking and Markets with over ten years of experience in global project delivery within the financial services industry. Mark has previously worked as a Lean Practitioner at the Royal Bank of Scotland, effectively leading workstreams to implement Lean methodology for performance improvement. As a Relationship Manager in Commercial Banking, Mark managed a diverse customer portfolio, providing critical analysis and support to meet banking requirements. Mark holds several qualifications, including Lean Six Sigma Green Belt and LERC 2 in Lean Methodology, enhancing their expertise in process improvement and operational challenges.
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