Mark Shepherd is currently an IAM Manager in CyberSecurity at HSBC Global Banking, where they focus on information security and identity access management. Previously, they served as an IAM SME Business Analyst at HSBC and worked as an Operational Risk Analyst at QBE Insurance, contributing to GDPR compliance and managing security incidents. With over 11 years in the IT industry, Mark has held various roles, including Business Process Analyst, Desk-Side Support Analyst, and Service Desk Analyst, and has experience working with both the British and Danish Governments.
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