Mark Smith

Mark Smith is an innovative and strategically focused Senior IT Manager with 20 years of experience across multiple sectors. They have a track record of success in building and managing technology solutions to support business transformation within highly regulated environments. Currently serving as the EMEA Head of Voice Infrastructure at HSBC, Mark leads diverse teams to enhance voice infrastructure and deliver exceptional service. Previously, they held key roles at several prestigious companies, including IPC Systems and BT, where they specialized in digital transformation and program management. Mark is passionate about bridging the gap between business and technology while driving operational efficiency and innovation.