Marwa Waheed has accrued significant experience in the banking and customer service sectors, beginning with roles at _VOIS where responsibilities included serving as an International Account Advisor for both Collections and Small Business, as well as acting as a Floorwalker for the Collections team from November 2020 to May 2021. Most recently, Marwa held multiple positions at HSBC from June 2024 to May 2025, including Corporate Banking - Client Services Manager focusing on Global Payments Solutions, where oversight included quality assurance and training aimed at improving customer satisfaction. In addition, Marwa functioned as a Training & Quality Manager and Client Services Specialist within Global Liquidity and Cash Management. Marwa Waheed earned a Bachelor's degree in English Language and Literature from Cairo University between 2019 and 2020.
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