Matthew Lin

Matthew Lin is a dedicated technology leader currently serving as the Customer Success Lead at HSBC, where they focus on user experience management and business engagement. With prior experience as a Global Manager in Telecommunications Governance at HSBC, they successfully led global projects, achieving substantial cost savings and enhancing customer experience through innovative technologies. Matthew previously worked as an Application Engineer at Interactive Technology Limited and has developed significant expertise in project management and IT infrastructure within the financial services industry. They are pursuing a Master's degree in Corporate Communication from The Chinese University of Hong Kong and a Bachelor's in Computer Science from The Hong Kong University of Science and Technology.