Maxine Pritchard

Maxine Pritchard, MBE, has a progressive career at HSBC spanning multiple roles since 2008, including positions such as Cash Reconciliations Manager, Project Manager, Customer Experience Manager, and Asset Reconciliations Team Leader. Since January 2016, Maxine has served as the Head of Financial Inclusion and Vulnerability, focusing on improving accessibility and support for diverse customer needs. Maxine's experience encompasses project delivery, stakeholder engagement, and customer experience enhancement, supported by a Master of Science in Retail and Digital Banking from Cranfield University, earned between 2021 and 2023.