Michael McCabe

Michael McCabe is currently the North America / LATAM Major Incident Management Lead at HSBC, where they manage critical issues within the organization. They have extensive experience in major incident support, having previously served as Global Major Incident Support Manager at Credit Suisse from 2008 to 2022. Prior to that, Michael worked as a Client Support Manager at Robeco Investment Management and as a Software Integrator/3rd Level Support Analyst at JP Morgan Chase. Their career also includes roles as a Senior Network Engineer at Mycroft Consulting and a Desktop Analyst at Bristol-Myers Squibb. Michael earned a Bachelor of Science in Business Administration and Management from the University of Phoenix in 2008.