Michaela Ring

Michaela Ring is a Distribution Lead and Workforce and Customer Consultant at HSBC, where they drive strategic initiatives to enhance employee and customer experience. Previously, Michaela held several roles at HSBC, including Head of Implementation and Change Acceptance for the UK Contact Centre and Emerging Channels, and People Operations Lead for the UK Branch Network, where they managed colleague operations and engagement initiatives. Michaela's earlier experience includes serving as a Customer Service Officer at Lloyds TSB and UK Wide Dealership Manager at CVO Fire Ltd.