Michal Banach possesses extensive experience in customer service and financial services, with a focus on pension administration and KYC processes. Starting as a Customer Services Associate at AonHewitt, Michal advanced to the role of Senior Pension Administrator, specializing in pension schemes' day-to-day administration and training new hires. At HSBC, Michal transitioned to KYC Production Quality Control Senior Analyst, ensuring compliance with regulatory requirements and conducting risk assessments. Currently serving as an IT Business Analyst/Application Support at HSBC, responsibilities include managing application development projects, data analytics, and governance. Michal holds a Master's degree in International Economics from the University of Economics in Cracow.
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