Michelle Allan

Contact Centre Automation Business Lead

Michelle Allan is an experienced professional with a diverse background in various roles at HSBC, including Product Manager, Customer Service Roles, Team Manager, Department Manager, and Contact Centre Automation Business Lead. From May 2023 to July 2023, Michelle held the position of Product Manager, followed by the role of Distribution Lead FIV Operations from July 2023 to January 2025. Additionally, Michelle holds an honours degree in psychology and sociology from the University of Strathclyde, earned between 2000 and 2004.

Location

Hamilton, United Kingdom

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