Michelle Ashman is currently the Customer Outcomes Manager Team Head for Global Payment Solutions at HSBC. They previously held various roles, including Team Head for Quality & Performance in Business Banking and Head of Quality Assurance in CMB Front Office Operations at HSBC. Their earlier experience includes positions as a Private Banking Manager and Financial Advisor at Lloyds Banking Group, as well as a Mortgage Consultant at Countrywide Mortgage Services. With a solid foundation in the mortgage and banking sectors, they have also worked at Nationwide Building Society as a Mortgage Advisor and Underwriter.
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