Michelle McInally is a highly accomplished leader with extensive experience in banking and financial services, recognized for driving success and inspiring teams. They have held various roles, including Academy Manager at HSBC UK Wealth and Personal Banking and Deputy Brand Manager at TOPSHOP TOPMAN, demonstrating a strong commitment to operational excellence and change management. With accolades such as the HSBC Spotlight Award Finalist in 2021 and the UK National Contact Centre Award for Training/Coaching Manager of the Year in 2019, Michelle also emphasizes lifelong learning and development, actively engaging in roles such as a Mental Health First Aider and Dementia Friend. They earned a Bachelor of Arts (BA Hons) in Fashion Business from Glasgow Caledonian University and an HNC in Retail Management from Bell College of Technology.
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