Mina Samuel is currently the Self Service Device Engineering Lead for MENAT at HSBC, where they manage the performance and uptime of the Self Service Devices estate. They have had an extensive tenure at HSBC since 2007, holding various roles from Customer Service to Direct Channels. Notable achievements include leading the redesign of the public HSBC UAE website and successfully managing numerous hardware and software projects. Previously, Mina worked as a Customer Service Executive at Nestlé Middle East and has been recognized for cultivating strong relationships with colleagues, vendors, and customers. They are pursuing Bachelor of Business Administration degrees at both St. Mary's Catholic High School and Singhania University.
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