Minaxi Tailor

Minaxi Tailor is a Senior Customer Proposition Manager at HSBC Bank UK Plc, bringing over 20 years of experience in the Retail Banking sector. Specializing in Change and Project Management, they have excelled in roles focused on customer management, product development, and strategic growth initiatives. Minaxi has successfully led various projects, including the implementation of cross-border sales strategies and the design of customer onboarding processes, resulting in significant improvements in customer satisfaction and business revenue. Currently pursuing a Master of Science in Management and Leadership, Minaxi is also a passionate advocate for mental health, diversity, and inclusion in the workplace.