Nasim Iftekhar has extensive experience in customer service and compliance management within HSBC, starting as a Team Leader Sales from May 2005 to October 2006, where significant improvements in team productivity were achieved. Nasim progressed to a Credit Approval Officer and later served as a Short Term Attachment in Wholesale Credit Risk. From December 2013 to February 2017, Nasim held several roles, including Customer Service Manager and Compliance Manager, successfully retaining and converting numerous customers while actively participating in KYC and AML initiatives. Currently, as the Middle Office Manager since March 2017, Nasim leads a KYC remediation team and has improved processes for customer reviews and transaction updates, ensuring adherence to regulatory standards and successful audit outcomes. Educational qualifications include a BBA from Asian University of Bangladesh.
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