Nicole Wickwar is a Senior Digital Solutions and Operations Manager at HSBC, where they focus on enhancing digital adoption within the branch network. Previously, they held several positions at Lloyds Banking Group, including Personal Banking Advisor and Customer Service Consultant. At HSBC, they have also worked as a Multichannel Assistant Manager and Transformation Premier Service Manager, contributing to various operational improvements. Nicole earned A Levels in Economics from Wyggeston and Queen Elizabeth 1 College from 2011 to 2013.
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