Nikhil Atrawalkar has a background in engineering with a Bachelor's degree in Electrical, Electronics and Communications Engineering from SSBT's College of Engineering & Technology, earned between 2012 and 2017. Professional experience began as an Associate Engineer at Tata Communications from February 2018 to November 2018, where responsibilities included monitoring, troubleshooting customer tickets, and configuring layer two devices. Nikhil then served as a Customer Service Representative at Tech Mahindra Business Services from February 2019 to May 2019, focusing on application troubleshooting and processing migration orders for Vodafone. Following this, tenure at NICE Ltd from June 2019 to September 2021 involved handling proactive alerts and managing services related to NICE recording solutions for CITI Bank APAC sites, along with requirements gathering and technical escalations. Most recently, Nikhil worked as a Consultant Specialist and Engineering Specialist at HSBC in January 2023.
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