Niraj Lahori is a result-oriented and customer-centric professional with a strong track record in service operations and application support, boasting 5 years of experience in the telecom and customer engagement sectors. They have worked as a Technical and Business Operations Analyst at Amdocs from 2017 to 2022, and a Technical Support Representative at IBM from 2016 to 2017. Currently, Niraj serves as a Consultant Specialist at HSBC, drawing on their expertise in providing support for Amdocs-owned applications for North American telecom clients. Niraj holds a Bachelor of Computer Applications from MITSOM, earned in 2016.
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