Omar Reda has experience in customer relationship management and service, having served as the Customer Relationship Management Lead at Premium Card from September 2021 to April 2022, where responsibilities included leading the sales team to achieve targets. Prior experience includes a role as a Customer Service Agent at Teleperformance Global Learning & Development, where promotion to team leader occurred after initial responsibilities in call center operations, telesales, and agent training from April 2019 to December 2019. Omar Reda is currently serving as a Sanction Compliance Analyst and Operations Associate at HSBC as of January 2024. Educationally, Omar Reda holds a degree in Business Administration and Management from Misr University for Science and Technology, completed in 2019 with a "very good" grade.
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