Omnia A. has extensive experience in customer service and education, having served as an English Teacher at GEMS Education from September 2017 to September 2021. Following this, Omnia A. worked at HSBC from September 2022 to October 2024 as a Customer Service Executive and then as a Senior Wealth Customer Service Executive, where responsibilities included resolving billing issues, managing team tasks, and ensuring high-quality service and customer satisfaction. Currently, Omnia A. holds the position of Financial Advisor at HSBC, focusing on managing customer accounts and facilitating payment plans to promote good credit. Omnia A. earned a degree from Helwan University Cairo between 2008 and 2014.
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