Paddy Fermor is a seasoned commercial director with over 15 years of experience in financial services and a background in consulting at Deloitte. They have held various leadership roles, including Head of Operations Delivery & Strategy and Head of Operations Transformation for the Asia Pacific region at HSBC. Paddy's expertise lies in designing and delivering transformational change, with a strong focus on customer experience. They have also served as Head of MarComms and Interim COO at Help for Heroes and Commercial Director at Shawbrook Bank, showcasing a robust track record of inspiring teams in both established businesses and startups. Paddy holds a Bachelor of Science (B.Sc.) in Human Geography from the University of Bristol.
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