Pallab Kumar Mishra is an Associate Director at HSBC HTI with over 15 years of experience in data analytics, architecture design, and business intelligence. They are an AWS Certified Solution Architect Professional and a Six Sigma Green Belt. Pallab has significant expertise in Genesys contact center reporting infrastructure and has successfully led global BI projects within HSBC, including the migration to a new MI platform. Their previous roles include positions at Cognizant, GE, and CNO Financial Group, where they demonstrated leadership in transforming legacy systems and training teams in SAP Business Objects. Pallab holds a Bachelor's degree in Electrical, Electronics, and Communications Engineering from Biju Patnaik University of Technology.
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