Paul Pinder

Paul Pinder is a Managing Director at HSBC, specializing in leadership, culture, and organisational performance. With over fifteen years of experience in blue-chip organizations, Paul has successfully led global transformations, notably improving customer experience and employee engagement in major banks. Previously, they held senior roles at KPMG Australia and NatWest Group, where they accomplished significant reductions in employee turnover and elevated customer service metrics. Paul is recognized for building effective teams and driving measurable results across diverse markets.