Paweł Błasik is a Service Quality and Change Manager at HSBC, where they are currently responsible for overseeing service quality processes. Previously, they held various roles in incident management at companies like Aon Hewitt, Aon, ABB, and Capgemini, where they specialized in managing major incidents and training teams on incident management procedures. Paweł earned a degree in English Language and Literature from Uniwesytet Jana Kochanowskiego w Kielcach.
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