Peter Ross is an experienced transformation leader in the financial services industry, currently serving as the Head of Channels Strategy Implementation at HSBC. With a strong track record in driving complex change programs across multiple business units, Peter has proven to be a trusted change agent and passionate people leader, overseeing colleague transformation for a workforce of 14,000 in the UK. Previously, Peter held various leadership roles at Barclays, including Digital Channels Manager and Chief of Staff, where they achieved notable growth and recognition for innovative strategies. Peter completed a first-class honours degree in Business Management at Nottingham Trent University and has consistently focused on customer and colleague-focused outcomes throughout their career.
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