Puneet Dar

Puneet Dar is an award-winning operations executive with a robust history in customer service and performance optimization. They have extensive experience in leading transformational initiatives, notably at HSBC, where they currently serve as the Regional Head of Contact Centres after holding several senior roles, including SVP and Head of Operations. Prior to their time at HSBC, Puneet spent nearly a decade with ITC Hotels as a Front Office Manager, honing skills in management and customer satisfaction. Puneet holds a Post Graduate Diploma in Hotel Management from Welcomgroup Management Institute and a Bachelor of Arts degree from Delhi University.