Ramm Bala is a customer services domain lead and digital product owner with over 20 years of experience across various industries, including financial services, automotive data, energy, and telecommunications. With a PhD in mathematical signal processing, Ramm has contributed in roles such as Agile Senior Business Analyst at NewDay and Digital Product Owner at HSBC, where they have successfully led projects focused on improving customer experience and delivering innovative solutions. Ramm's career includes positions in software development, research, and business analysis, showcasing their diverse skill set and attention to detail.
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