Ravi Kumar is a dedicated professional with 8 years of experience in digital transformation, data analytics, and continuous improvement. They have held positions at notable companies such as HSBC and Sutherland, where they focused on enhancing service excellence and driving process improvements. Ravi's educational background includes an MBA in Operations Research from the Indian Institute of Management Raipur and a BTech in Electrical, Electronics, and Communications Engineering from Jawaharlal Nehru Technological University, Kakinada. Currently, they serve as an Assistant Vice President at HSBC, leveraging their expertise as a Six Sigma Black Belt and CSPO certified practitioner.
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