Rebecca Lofthouse is a Change Delivery Manager at HSBC, where they ensure seamless implementation of changes within the UK Branch Network, focusing on improving both colleague and customer experiences. Previously, Rebecca held roles at M&S Bank as a Change Manager and Team Leader, where they coordinated regulatory changes and led a team of Advisors. Their career began at Valour Financial Management, progressing from a Client Finance Team Leader to a Business Development Officer. Rebecca attended Xaverian Sixth Form College from 2006 to 2008.
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