Ricky Harper-Watson is an Agile Delivery and Transformation Leader with over nine years of experience in driving digital change and delivering substantial portfolio results. They have served in various roles at HSBC, including Technical Expert, Project Manager, Transformation Consultant, Service Manager, and Internal Vendor Manager. Presently, Ricky is fulfilling the role of SVS Transformation Delivery Lead, where they continue to implement customer-centric changes and enhance operational efficiency. Their work has consistently focused on providing sustainable business outcomes while mentoring colleagues and streamlining processes.
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