Rituparna Roy is the Head of Insurance Transformation at HSBC Life in Singapore, a role they have held since 2023. They previously served in various capacities at HSBC, including Senior Program Manager and Head of Change Delivery in HSBC Russia, as well as Head of Customer Service & Operations at PayMe. Rituparna's extensive experience in program management and transformation within the banking sector spans over a decade, demonstrating their expertise in leading change and driving customer operations.
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