Robert Phipps is currently a Business Change Lead at HSBC, where they spearhead initiatives in the HINV sector. Previously, they held significant roles as a Service Delivery Manager at Goldman Sachs and later as a Senior Project Manager at Deutsche Bank, managing critical regulatory programs and vendor relationships. Their expertise includes leading large-scale projects, stakeholder management, and implementing process improvements across major financial institutions. With extensive experience in incident management and service assurance, Robert has been integral in delivering transformation and compliance across various financial services.
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