Rupan Kumar Mitra is currently the Vice President and Manager of Data Center and Service Management at HSBC, where they focus on enhancing IT hardware support and data center operations through ITIL process implementation. Rupan has previously held positions as an Assistant Vice President and Data Centre and Service Management Manager at HSBC, as well as a Data Network Engineer at NovoCom and an Assistant System Engineer at CEL Telecom Limited. Rupan earned a Bachelor of Science in Electronics and Telecommunication Engineering from North South University and a Master's Degree in Information Technology from Jahangirnagar University. Throughout their career, Rupan has demonstrated a commitment to operational efficiency and innovation in IT service management.
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