Sai Emani is a Six Sigma-certified IT professional with over 14 years of experience in Service Delivery and Service Assurance. They have worked as a Product Owner and Agile Lead at HSBC, focusing on Command Centre Optimisation, and previously served as a Product Analyst at ADP in the HCM domain. Their background also includes experience as a Systems Engineer at Tech Mahindra, where they provided application support for major telecom clients. Sai is dedicated to driving process improvement and implementing Agile practices to enhance service quality and operational efficiency.
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