Sam Wilkins is a Complaints Quality Manager at HSBC, where they are directly involved in Customer Resolution Services. They hold a Bachelor of Arts degree in Photographic and Film/Video Technology from the University of Wolverhampton. Previously, Sam worked in various roles, including as an Executive Assistant at Broadridge and a Customer Care Team Administrator at RBS, demonstrating extensive experience in project management, relationship management, and administration. With a proven ability to manage complex workloads, Sam is recognized for delivering high-quality results under pressure.
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