Sandeep Jangid is an experienced professional currently serving as the Head of Production Services for HSBC in Hong Kong, where they are responsible for ensuring system availability and managing ITIL processes in a banking environment. With a strong background in application support, Sandeep has previously held significant roles at Barclays, Macquarie, and the Royal Bank of Scotland, focusing on production support for critical applications in financial services. Sandeep holds a Bachelor of Science in Electrical and Electronics Engineering from Kurukshetra University and is ITIL V3 certified, demonstrating expertise in IT service management, operational resilience, and risk management.
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