Scott Gaten has enjoyed a long career in banking, with extensive experience in payment operations and branch management. They served as the Global Head of Payment Operations at HSBC from 2019 to 2022, overseeing around 3,300 full-time employees. Prior to that, Scott held the position of Deputy Global Head of Payment Operations, helping to ensure customer payments were processed effectively. They began their career in banking with Barclays UK Retail and Business Bank as an Area Retail Manager from 1994 to 2002. Scott retired in 2022 and continues to stay engaged with the industry.
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