Shahroz S.

Shahroz S. is a cybersecurity and service desk professional with a solid background in incident management and support. Currently serving as a Senior Information Protection Response Manager at HSBC, Shahroz oversees incident response and collaborates with global IT security teams. Previously, they held roles such as a Service Desk Analyst Level 2 at Randstad USA and a SOC Analyst Tier I, where they honed their skills in multi-factor authentication and threat detection. Shahroz earned a Bachelor's degree in Computer Information Systems/Cyber Security from DeVry University between 2017 and 2020.