Sidney Massunaga is the Head of Retail Products at HSBC in Hong Kong, a position they have held since 2023. Previously, they served as the Head of Digital, Contact Center, and ATMs in Mexico, along with roles as COO and Head of Business Management for Retail Banking and Wealth Management in Latin America at HSBC. Sidney also gained extensive experience at McKinsey & Company as a Senior Engagement Manager and worked as a Business Analyst there earlier in their career. They earned an MBA from The Wharton School and a BA from FGV - Fundação Getulio Vargas. Prior roles include project management at Telefonica and internship experience with Hotels.com.
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